Suncoast Car Wash SA LLC (“Suncoast Car Wash,” “we,” “us,” or “our”) respects your privacy but prioritizes the efficient operation of our car wash facilities, subscription program, and related services. This Privacy Policy explains the information we collect, how we use and share it, and your limited choices. By visiting our facilities, using our services, subscribing to our Monthly Wash Club, or otherwise interacting with our Platform (as defined below), you expressly consent to the collection, use, sharing, and processing of your information as described in this Policy.
If you do not agree with this Policy, your only option is not to use our services or facilities. We may update this Policy at any time. Your continued use after changes constitutes acceptance. Please check this Policy periodically.
“Personal Information” or “Personal Data”: Any information that identifies, relates to, or could reasonably be linked with you or your vehicle, including license plate numbers, payment details, contact information, location data, and online activity.
“Platform”: Our car wash facilities and tunnels, Automated License Plate Recognition (ALPR) systems, website(s), subscription services, mobile applications (if any), and any related online or in-facility services.
“Services”: Car washes, Monthly Wash Club subscriptions, and any other products or services we offer.
“Suncoast Car Wash,” “we,” “us”: Suncoast Car Wash SA LLC and its affiliates, subsidiaries, and successors.
This Policy applies to information collected through our Platform, facilities, ALPR systems, subscriptions, and electronic communications. It does not apply to information collected offline (except as incorporated), by unrelated third parties, or information covered by a separate privacy policy.
This Privacy Policy is incorporated into and governed by our Terms of Use and Terms of Service (available at the facility or upon request). By using our services, you agree to both.
We collect Personal Information you provide and information we collect automatically to operate our business efficiently and protect our interests.
Information You Provide: Name, email, phone number, payment card/bank details, vehicle information, subscription details, and any other data you submit when registering, paying, or contacting us.
Information Collected Automatically:
• License Plate Numbers and Vehicle Data: We use ALPR and cameras at our facilities to capture license plates, vehicle images, and related data for every visit. This is essential for verifying subscriptions, preventing fraud, enforcing our Terms of Service, and operating the car wash.
• Device, browser, IP address, location (GPS, IP, Wi-Fi, etc.), operating system, and usage data
• Cookies, pixels, server logs, session replay, and other tracking technologies
• Purchase and transaction history
Third-Party Sources: We may obtain additional information from marketing partners, service providers, public sources, or fraud-prevention services.
We use your Personal Information broadly for our legitimate business purposes, including but not limited to:
• Providing, operating, maintaining, and improving our car wash Services and Platform
• Verifying subscriptions, processing payments, and preventing fraud or misuse
• Enforcing our Terms of Use, Terms of Service, and this Policy
• Personalizing your experience, delivering targeted advertising (including interest-based ads from us and third parties), and sending marketing communications
• Analytics, research, product development, and internal business operations
• Security, safety, and legal compliance (including responding to law enforcement, subpoenas, or court orders)
• Any other purpose described when we collect the information or with your consent (which you provide by continuing to use our services)
We may combine data from multiple sources to create a more complete profile for these purposes.
We share Personal Information as necessary or helpful for our business:
• With service providers, vendors, affiliates, and contractors (e.g., payment processors, hosting providers, analytics firms, marketing partners, ALPR/technology vendors) who are contractually required to protect the data but may use it to assist us
• For personalized and interest-based advertising (including retargeting across devices and sites)
• With affiliates, professional advisors, and business partners
• To comply with law, enforce our rights, protect safety and security, or respond to legal process
• In business transfers (e.g., merger, sale of assets, etc.)
• With your consent or as otherwise disclosed
We do not sell Personal Information in the traditional sense but reserve the right to share it broadly for advertising, analytics, and business purposes as permitted by law.
You cannot opt out of collection or use that is necessary to provide our Services (including ALPR for subscription verification).
• Cookies/Tracking: You may adjust browser settings, but disabling them may prevent full use of our Platform
• Marketing Communications: You may unsubscribe from promotional emails via the link provided
• Interest-Based Advertising: You may opt out through industry tools (NAI/DAA), but this does not stop all advertising
• Do Not Track: We do not honor “Do Not Track” signals
Your choices are limited. We prioritize our operational needs.
You may request access, correction, or deletion, subject to verification and our business and legal needs. We may deny requests that are unreasonable, unverifiable, or that would interfere with our operations, legal obligations, or legitimate interests (including fraud prevention and record-keeping).
Deletion requests will not remove data we are required or permitted to retain (e.g., for accounting, legal defense, or ongoing business purposes). We retain data as long as it is useful for our business or required by law.
To submit a request, contact us using the information below. We will respond as required by applicable law.
Our Platform and Services are not directed to children under 16. We do not knowingly collect Personal Information from children under 16. If we discover that we have done so, we will delete it promptly.
We comply with applicable law. Certain jurisdictions may provide additional rights (e.g., access, deletion, opt-out of certain sharing). Where required, we honor verifiable consumer requests. We do not discriminate against you for exercising any rights. Contact us for details.
All data is processed and stored in the United States. By using our services, you consent to the transfer of your information to the U.S. (and potentially other jurisdictions), where privacy protections may differ.
We implement reasonable administrative, technical, and physical safeguards. HOWEVER, NO SECURITY MEASURES ARE PERFECT OR IMPENETRABLE. We cannot guarantee the security of your information. Transmission and storage are at your own risk. We are not liable for any breach, unauthorized access, or loss of data.
We may modify this Policy at any time. Changes are effective immediately upon posting. Your continued use constitutes acceptance. We are not required to provide prior notice except where mandated by law.
For questions, requests, or concerns:
Suncoast Car Wash SA LLC
San Antonio, Florida
customerservice@suncoastcarwash.com
(or contact staff at any location)
(Definitions of technical terms such as Cookies, Pixels, ALPR, Unique Identifiers, etc., remain consistent with industry standards and the original document.)
